How much revenue can I recapture from my store?
This will depend on two factors:
- How complicated is your checkout process? Are people starting the checkout but then getting frustrated and giving up? You can figure this out by seeing how high your abandon rate is using our Free Analytics.
- How quickly are you sending a follow up email? We have found it works best to send a short and sweet message within 30 minutes of the cart being abandoned. We also recommend sending another email within a day or two to ask the customer if they have any specific questions or issues with your website or checkout process.