How to Unsubscribe a Contact Manually

Sometimes you get requests from customers to remove them from your email list.  You can do this in Recapture manually by following these steps:

How to Unsubscribe a Customer Manually

  1. Go to your Contacts page:
  2. Search for the customer's email in the upper left corner of the screen:
  3. Once you find it, look at the upper right corner.  To unsubscribe a customer, click this button:
  4. If they are unsubscribed, you will see this:

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