How to Unsubscribe a Contact Manually

Sometimes you get requests from customers to remove them from your email list.  You can do this in Recapture manually by following these steps:

How to Unsubscribe a Customer Manually

1. Go to your Contacts page:  https://app.recapture.io/account/contacts
2. Search for the customer's email in the upper left corner of the screen:
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3. Once you find it, look at the upper right corner.  To unsubscribe a customer, click this button:
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4. If they are unsubscribed, you will see this:
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