Frequently Asked Questions
- How do I update the Recapture Magento extension?
- How does the Live Cart Feed work?
- Do you support custom email templates?
- How long does Recapture take to setup?
- How to upload or replace your logo
- Why does Recapture show more carts than Shopify?
- How can I use coupons in Recapture?
- Can I use Unique Discount Codes for customers?
- Will the customer continue to receive abandoned cart emails if they complete their order?
- How do I maximize my email collection for abandoned carts?
- How to setup and use Email Collectors (Email Popups)
- Adding Personalized Email Collectors
- How much revenue can I get back for my store?
- How do Abandoned Carts Work in Recapture?
- How does Recapture work?
- Can Recapture send emails to my old abandoned carts?
- How long does it take for Recapture to consider a cart to be abandoned?
- What are the best practices for abandoned cart emails?
- Are you GDPR compliant?
- I have multiple accounts with Recapture, can I access all the accounts from within one account?