Frequently Asked Questions
- How do I update the Recapture Magento extension?
- How long does it take for Recapture to consider a cart to be abandoned?
- What are "Actionable Abandoned Carts"?
- How long does Recapture take to setup?
- How much revenue can I recapture from my store?
- How do I set my timezone?
- What is "Cart Abandon Rate"?
- Why are my campaigns reporting in a different timezone?
- What is "Recaptured Revenue"
- How do I view analytics for a specific date range?
- What is "Recapturable Revenue"
- Why are my analytics showing in a different timezone?
- I have multiple accounts with Recapture, can I access all the accounts from within one account?
- How do I maximize my email collection for abandoned carts?
- How can I use coupons in Recapture?
- How to setup and use Email Collectors (Email Popups)
- Are you GDPR compliant?