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General account information about Recapture

  • How do I send from a custom email address?
  • How long does Recapture take to setup?
  • Can I activate DKIM / SPF signing for my sending domain?
  • How do I view analytics for a specific date range?
  • I have multiple accounts with Recapture, can I access all the accounts from within one account?
  • Why are my campaigns reporting in a different timezone?
  • Can I implement my email collector manually on platforms other than Magento?
  • How do I set my timezone?
  • How to upload or replace your logo
  • Why are my analytics showing in a different timezone?
  • GDPR Support in Recapture
  • How to setup Recapture on multiple stores (linked accounts)
  • Why do I see the sad icon with BigCommerce loading Recapture?
  • How to add or remove tags to multiple contacts in Recapture

Categories

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  • Analytics
  • Broadcast Emails
  • Campaigns
  • Carts
  • Email Popups
  • Frequently Asked Questions
  • Integration
  • Post Purchase Emails
  • Review Reminders
  • SMS
  • Winbacks
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