Can I use Unique Discount Codes for customers?

Yes!  As of Oct 2019, Recapture supports the ability to use single-use, unique coupon codes that are tied to a single user.  Currently, we support this on Shopify, but plan to release it to all platforms as soon as we can.

Here's how to use that feature for your store:


Upgrading from an older version of Recapture for Shopify (pre Oct 2019)

First, go to the upper right menu and select "Discount Codes":

If you are using this feature for the first time and you installed Recapture BEFORE Oct 1, 2019, Recapture will need additional permissions for your store:

Go ahead and click on the "OK, let's do it" button to continue.  You'll be asked to give us permission to create coupons for you:

Click on "Update App".  That's it!  


How to configure and use the Unique Coupon Codes

At the top of the screen, you can add a new coupon code you want to configure:

Click "Add Discount" to start, which brings you here:

First, enter the name of the coupon you want to offer (make it easy to remember and make it about your campaign like, "10% Off Abandoned Cart Offer" or "Free Shipping over $50")

Next, select the type of discount:

  • Percentage (variable amount discount)
  • Fixed (an exact amount of a discount)
  • Free shipping

Depending on what you select, the configuration options change.

Percentage configuration: Fixed amount configuration:

Or Free Shipping:

For shipping, you can limit to certain countries, or by cart amounts.

Lastly, you can set the restrictions for the use of the code--like minimum cart amounts, cart content or none:

When you're done, be sure to click SAVE at the top right:

And once you're done, click the Discounts button at the top:

To see your saved coupon:

Once you've done this, you're ready to attach this to a campaign.  Go to your campaign configuration, and find the campaign you want to edit:

At the top of the campaign, click this settings button:

And in the middle of the window, you can configure the coupon to use:

If you click on the "Coupon Type" field, you get this:

"Manual Code Entry" is what you use to apply global coupon codes (ones that you setup in Shopify yourself).  If you want to use Unique Coupon Codes, select the name of the code you just created.  In this case, "Free Shipping over $50"

And that's it!  Save your work at the upper right when you're done:

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