Recapture Knowledge Base
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Frequently Asked Questions

  • Why are my campaigns reporting in a different timezone?
  • Adding Personalized Email Collectors
  • How does the Live Cart Feed work?
  • What is "Recapturable Revenue"
  • What tags do you support in email templates?
  • How do I set my timezone?
  • How to avoid the Promotions Tab in Gmail
  • How to upload or replace your logo
  • Why are my analytics showing in a different timezone?
  • GDPR Support in Recapture
  • Why does Recapture show more carts than Shopify?
  • Are you GDPR compliant?
  • Can I send emails from my domain?
  • How to setup Recapture on multiple stores (linked accounts)
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