Importing Contacts via a CSV File

Recapture now supports Contact Import via CSV Files

As of July 1, 2021, Recapture supports Broadcast emails and with it, the ability to import your contacts from an external source to use for broadcast emails.

You can send email broadcasts to your existing contacts by importing them into Recapture using the import tool on the contacts page. In addition to the contact’s email address, Recapture supports the ability to add extra data to your CSV so that you can use contact segmentation in your broadcasts.

Available Fields

Email address is the only required field, other fields can be left blank if you don’t have that information available.

Field Description Required Example
email The contact’s email address Yes
first_name First name No Lianne
last_name Last name No Conway
phone Phone number No (541) 754-3010
tags Tags separated by a pipe (|) No tag1|tag2|tag3
last_ordered_at Date of the last order placed by the contact in ISO 8601 format No 2021-03-08T08:02:17-05:00
total_order_count Total number of orders for this contact No 3
language Language in 2 letter ISO format No en
country Country in 2 letter ISO format No us

Import File Format

The csv (comma separated values) file should include field headers on the first line followed by a single row for each contact to be imported. For example:

email,first_name,last_name,phone,tags,last_ordered_at,total_order_count,language,country,Lianne,Conway,(541) 754-3010,tag1|tag2|tag3,2021-03-08T08:02:17-05:00,3,en,us,Katelin,Woolley,(602) 912-8293,tag1|tag2|tag3,2020-11-12T19:19:32-05:00,1,en,us

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