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Frequently Asked Questions

  • Are you GDPR compliant?
  • I have multiple accounts with Recapture, can I access all the accounts from within one account?
  • How do I view analytics for a specific date range?
  • Why are my campaigns reporting in a different timezone?
  • What is "Recapturable Revenue"
  • Why are my analytics showing in a different timezone?
  • How do I set my timezone?
  • What is "Recaptured Revenue"
  • What is "Cart Abandon Rate"?
  • What are "Actionable Abandoned Carts"?
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