How do I install the Recapture Magento extension?

Recapture supports Shopify, Magento 1 and Magento 2.  Instructions for installing each are below:

Magento 1 Installation

The first step in the integration process is to install our Magento extension. It is available on Magento Marketplace for free, and can be installed very easily with no need for FTP access.




  • After completing the checkout process click the ‘Install’ link on the purchase confirmation page.



  • Click on the ‘Copy’ link next to the Recapture access key




  • In your Magento 1 admin panel find and click on the System > Magento Connect > Magento Connect Manager menu



  • If requested, re-enter your admin login details

  • If you have any previous versions of Recapture installed you should uninstall them first by locating them in the list, selecting ‘Uninstall’ and clicking ‘Commit Changes’

  • Locate the ‘Install new extensions’ section and paste the Recapture access key, then press ‘Install’

  • Click ‘Proceed’ to start the installation




  • When the extension finishes installing, return to your Magento admin and navigate to System > Cache Management. Click the Flush Cache Storage button at the top right.

  • Log out of your Magento admin, flush your browser cache and cookies.

Now that you're done, be sure to Authenticate the extension with your store.

Magento 2 Installation

The first step in the integration process is to install our Magento extension. It is available on Magento Marketplace for free, and can be installed very easily with no need for FTP access.

  • Browse to the Magento Marketplace and locate the Recapture Connector Magento 2 plugin at https://marketplace.magento.com/recapture-magento2-connector.html

  • Click on Add to Cart and follow the checkout procedure. Don’t worry the extension is free of charge.

  • After completing the checkout process open your account settings and then click on the Access Keys link

  • If you do not have any access keys in your account click on ‘Create A New Access Key’ to generate a new public and private key then keep the page open, we will need them shortly.

  • Login to your Magento 2 admin and click on System then Web Setup Wizard

  • Then click on ‘Component Manager’

  • Click on the Sign in link

  • Copy and paste your Public and Private access keys from the Magento Connect page we opened earlier then click on Sign in

  • Click on the ‘Sync’ button to load all of your purchases from Magento Connect

  • Then click on the Install link below ‘New Purchases’

  • Locate ‘recapture/magento2-connector’ from the list and click on the ‘Install’ link

  • Click on the ‘Start Readiness Check’ button to make sure your system is compatible with the Recapture connector

  • Once the Readiness Check completes click on the ‘Next’ button in the top right

  • Magento will now make a backup of your installation in case there is a problem with the installation. It is highly recommended you perform this backup. Click on the ‘Create Backup’ button at the bottom of the page.

  • Once the backup has been created click on the ‘Next’ button to continue the installation process.

  • Click on the ‘Install’ button to start the installation.

  • You’re Done! The Recapture Connector is now installed on your Magento website.

Now that you're done, be sure to Authenticate the extension with your store.

Still need help? Contact Us Contact Us