Frequently Asked Questions
- How to avoid the Promotions Tab in Gmail
- How does Recapture work?
- Help, I'm being attacked by shopping bots!
- How to setup and use Email Collectors (Email and Mobile Number Popups)
- How do I update the Recapture Magento extension?
- What tags do you support in email templates?
- How does the Live Cart Feed work?
- Can Recapture send emails to my old abandoned carts?
- How to setup Recapture on multiple stores (linked accounts)
- I have multiple accounts with Recapture, can I access all the accounts from within one account?
- How can I use coupons in Recapture?
- Can I use Unique Discount Codes for customers?
- Do you support custom email templates?
- How do I maximize my email collection for abandoned carts?
- How long does Recapture take to setup?
- GDPR Support in Recapture
- Can I send emails from my domain?
- How to upload or replace your logo
- Why does Recapture show more carts than Shopify?
- Will the customer continue to receive abandoned cart emails if they complete their order?